<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	>

<channel>
	<title>MyMail Support Center</title>
	<atom:link href="http://support.mymail.com/?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://support.mymail.com</link>
	<description></description>
	<pubDate>Fri, 20 Feb 2009 10:25:32 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.7</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>How do I save an attachment to MyDocuments?</title>
		<link>http://support.mymail.com/?p=952</link>
		<comments>http://support.mymail.com/?p=952#comments</comments>
		<pubDate>Tue, 10 Feb 2009 12:13:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<category><![CDATA[MyDocuments]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=952</guid>
		<description><![CDATA[MyDocuments is your personal online briefcase which you can use to manage files that can be accessed anywhere you can access your MyMail account.  This Article will demonstrate how to save attachments to MyDocuments.  See Adding a Folder, Adding an Attachment or Uploading to MyDocuments for more information.
Step 1 - Log in to your email [...]]]></description>
			<content:encoded><![CDATA[<p>MyDocuments is your personal online briefcase which you can use to manage files that can be accessed anywhere you can access your MyMail account.  This Article will demonstrate how to save attachments to MyDocuments.  See <a href="http://support.mymail.com/?p=161">Adding a Folder</a>, <a href="http://support.mymail.com/?p=200">Adding an Attachment</a> or <a href="http://support.mymail.com/?p=153">Uploading to MyDocuments</a> for more information.</p>
<p><strong>Step 1</strong> - Log in to your email account.  The login is found in the top right corner of <a href="http://www.mymail.com" target="_blank">www.mymail.com</a>.  Enter your entire email address and password then click WEBMAIL LOGIN.</p>
<p><img class="aligncenter size-full wp-image-953" title="login17002" src="http://support.mymail.com/wp-content/uploads/2009/02/login17002.jpg" alt="login17002" width="700" height="379" /></p>
<p><strong>Step 2 - </strong>Click on the message title to open the message.  There is an attachment indicator to the right of the message title.</p>
<p><img class="aligncenter size-full wp-image-954" title="save-att-to-mydocs1" src="http://support.mymail.com/wp-content/uploads/2009/02/save-att-to-mydocs1.jpg" alt="save-att-to-mydocs1" width="700" height="347" /></p>
<p><strong>Step 3 - </strong>When you are in the message move your mouse over the attachment link in the header of the email.  Click on the Save to My Document link.</p>
<p><img class="aligncenter size-full wp-image-956" title="save-att-to-mydocs-2" src="http://support.mymail.com/wp-content/uploads/2009/02/save-att-to-mydocs-2.jpg" alt="save-att-to-mydocs-2" width="700" height="352" /></p>
<p><strong>Step 4 - A) </strong>Select the Folder you want the attachment to be saved in.</p>
<p style="padding-left: 60px;"><strong>B) </strong>Add any comment or description to the attachment.</p>
<p style="padding-left: 60px;"><strong>C) </strong>Click Save File.</p>
<p><img class="aligncenter size-full wp-image-955" title="save-att-to-mydocs-3" src="http://support.mymail.com/wp-content/uploads/2009/02/save-att-to-mydocs-3.jpg" alt="save-att-to-mydocs-3" width="700" height="347" /></p>
<p><strong>Step 5 - </strong>The system confirms with the File successfully saved button.  Click OK.</p>
<p><img class="aligncenter size-full wp-image-957" title="save-att-to-mydocs-4" src="http://support.mymail.com/wp-content/uploads/2009/02/save-att-to-mydocs-4.jpg" alt="save-att-to-mydocs-4" width="382" height="158" /></p>
<p><strong>Step 6 - </strong>You can view your file by opening the the folder and viewing your attachment saved.</p>
<p><img class="aligncenter size-full wp-image-958" title="save-att-to-mydocs-5" src="http://support.mymail.com/wp-content/uploads/2009/02/save-att-to-mydocs-5.jpg" alt="save-att-to-mydocs-5" width="700" height="349" /></p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=952</wfw:commentRss>
		</item>
		<item>
		<title>How do I create rules for my messages?</title>
		<link>http://support.mymail.com/?p=921</link>
		<comments>http://support.mymail.com/?p=921#comments</comments>
		<pubDate>Thu, 05 Feb 2009 14:58:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[WebMail]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=921</guid>
		<description><![CDATA[This article will demonstrate how to move messages to different folders.
Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - Click Settings in the top right corner.

Step 3 - Click Message Rules [...]]]></description>
			<content:encoded><![CDATA[<p>This article will demonstrate how to move messages to different folders.</p>
<p><strong>Step 1</strong> - Log in to your email account.  The login is found in the top right corner of <a href="http://www.mymail.com/" target="_blank">www.mymail.com</a>.  Enter your entire email address and password then click WEBMAIL LOGIN.</p>
<p><img class="aligncenter size-full wp-image-922" title="login17001" src="http://support.mymail.com/wp-content/uploads/2009/02/login17001.jpg" alt="login17001" width="700" height="379" /></p>
<p><strong>Step 2 - </strong>Click Settings in the top right corner.</p>
<p><img class="aligncenter size-full wp-image-923" title="click-settings" src="http://support.mymail.com/wp-content/uploads/2009/02/click-settings.jpg" alt="click-settings" width="700" height="379" /></p>
<p><strong>Step 3 - </strong>Click Message Rules in the center of the screen</p>
<p><img class="aligncenter size-full wp-image-924" title="filter-1" src="http://support.mymail.com/wp-content/uploads/2009/02/filter-1.jpg" alt="filter-1" width="700" height="379" /></p>
<p><strong>Step 4 - </strong>Check the Enabled Box next to the rule you want to create.</p>
<p><img class="aligncenter size-full wp-image-925" title="filter-2" src="http://support.mymail.com/wp-content/uploads/2009/02/filter-2.jpg" alt="filter-2" width="700" height="468" /></p>
<p><strong>Step 5 - </strong>Create the IF statement using the two drop down boxes and the text box.</p>
<p><img class="aligncenter size-full wp-image-926" title="filter-3" src="http://support.mymail.com/wp-content/uploads/2009/02/filter-3.jpg" alt="filter-3" width="700" height="468" /></p>
<p><strong>Step 6 - </strong>Create the THEN statement using the Then Deliver to drop box<strong>.</strong></p>
<p><strong><img class="aligncenter size-full wp-image-927" title="filter-4" src="http://support.mymail.com/wp-content/uploads/2009/02/filter-4.jpg" alt="filter-4" width="700" height="468" /><br />
</strong></p>
<p><strong>Step 7 - </strong>Repeat Steps 4 through 6 for all the rules you would like to create.  Rules are processed in the order shown on the screen.   You can change the order of processing by using the Move Up and Move Down buttons next to each rule on the right side of the screen.</p>
<p><img class="aligncenter size-full wp-image-928" title="filter-5" src="http://support.mymail.com/wp-content/uploads/2009/02/filter-5.jpg" alt="filter-5" width="700" height="468" /></p>
<p><strong>Step 8 - </strong>Click OK when all rules are created and organized.</p>
<p><img class="aligncenter size-full wp-image-929" title="filter-6" src="http://support.mymail.com/wp-content/uploads/2009/02/filter-6.jpg" alt="filter-6" width="700" height="468" /></p>
<p>Your Rules are now created and enabled for your WebMail Management.</p>
<p><strong>Note: </strong>There are only 10 Rules available to use in WebMail.  Please click here to learn how to <a title="Create Folders" href="http://support.mymail.com/?p=207">Create Folders</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=921</wfw:commentRss>
		</item>
		<item>
		<title>How do I move messages to different folders?</title>
		<link>http://support.mymail.com/?p=912</link>
		<comments>http://support.mymail.com/?p=912#comments</comments>
		<pubDate>Thu, 05 Feb 2009 14:00:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[WebMail]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=912</guid>
		<description><![CDATA[This article will demonstrate how to move messages to different folders.
Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - While in the message list check the boxes of the message(s) you [...]]]></description>
			<content:encoded><![CDATA[<p>This article will demonstrate how to move messages to different folders.</p>
<p><strong>Step 1</strong> - Log in to your email account.  The login is found in the top right corner of <a href="http://www.mymail.com/" target="_blank">www.mymail.com</a>.  Enter your entire email address and password then click WEBMAIL LOGIN.</p>
<p><img class="aligncenter size-full wp-image-913" title="login1700" src="http://support.mymail.com/wp-content/uploads/2009/02/login1700.jpg" alt="login1700" width="700" height="379" /></p>
<p><strong>Step 2 - </strong>While in the message list check the boxes of the message(s) you want to move to a different folder.</p>
<p><img class="aligncenter size-full wp-image-914" title="move-message-1" src="http://support.mymail.com/wp-content/uploads/2009/02/move-message-1.jpg" alt="move-message-1" width="700" height="379" /><strong></strong></p>
<p><strong>Step 3 - </strong>Click the More actions drop box above the message list and select the folder that you want the message(s) to be moved to.</p>
<p><img class="aligncenter size-full wp-image-915" title="move-message-2" src="http://support.mymail.com/wp-content/uploads/2009/02/move-message-2.jpg" alt="move-message-2" width="700" height="379" /><strong></strong></p>
<p><strong>Step 4 - </strong>You can confirm the message(s) moved by noting that they are no longer in the same message list. If you select the folder which you moved message(s) to you will see the message(s) in that folder.</p>
<p><img class="aligncenter size-full wp-image-916" title="move-message-3" src="http://support.mymail.com/wp-content/uploads/2009/02/move-message-3.jpg" alt="move-message-3" width="700" height="379" /></p>
<p><strong>Note: </strong>Click here to learn about filters which can automatically move your messages for you or here to learn how to <a title="Create New Folders" href="http://support.mymail.com/?p=207">Create New Folders</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=912</wfw:commentRss>
		</item>
		<item>
		<title>NetSafe Challenge</title>
		<link>http://support.mymail.com/?p=894</link>
		<comments>http://support.mymail.com/?p=894#comments</comments>
		<pubDate>Wed, 04 Feb 2009 15:38:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[NetSafe]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=894</guid>
		<description><![CDATA[These are images and an explanation of what happens with a NetSafe Challenge.
When a message is sent to a MyMail user who has enabled their Netsafe there are a couple of things that can happen.
1. If the sender is whitelisted or in the whitelisted contacts then the message will automatically go to the recipient&#8217;s inbox.
Or [...]]]></description>
			<content:encoded><![CDATA[<p>These are images and an explanation of what happens with a NetSafe Challenge.</p>
<p>When a message is sent to a MyMail user who has enabled their Netsafe there are a couple of things that can happen.</p>
<p>1. If the sender is whitelisted or in the whitelisted contacts then the message will automatically go to the recipient&#8217;s inbox.</p>
<p>Or 2. The message is captured in the recipient&#8217;s NetSafe folder and a message is autogenerated back to the original sender.  That message looks like this -</p>
<p><img class="aligncenter size-full wp-image-895" title="challenge-email" src="http://support.mymail.com/wp-content/uploads/2009/02/challenge-email.jpg" alt="challenge-email" width="700" height="236" /></p>
<p>The Sender can then click the link to get out of the NetSafe folder by responding to this challenge -</p>
<p><img class="aligncenter size-full wp-image-896" title="captcha-challenge" src="http://support.mymail.com/wp-content/uploads/2009/02/captcha-challenge.jpg" alt="captcha-challenge" width="700" height="486" /></p>
<p>By Entering the characters found in the box and clicking GO the sender proves they are a real person and not a spambot autosending messages</p>
<p>Once the Characters are confirmed then a confirmation screen is displayed -&gt;</p>
<p><img class="aligncenter size-full wp-image-897" title="netsafe-challenge-msg-confi" src="http://support.mymail.com/wp-content/uploads/2009/02/netsafe-challenge-msg-confi.jpg" alt="netsafe-challenge-msg-confi" width="700" height="487" /></p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=894</wfw:commentRss>
		</item>
		<item>
		<title>Opera Setup</title>
		<link>http://support.mymail.com/?p=737</link>
		<comments>http://support.mymail.com/?p=737#comments</comments>
		<pubDate>Thu, 22 Jan 2009 16:33:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<category><![CDATA[Mail Client]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=737</guid>
		<description><![CDATA[Follow these instructions to set up your Mymail account in the Opera Mail Client.
Step 1 - Launch Opera.  Click Tools in the menu bar and select Mail and Chat accounts

Step 2 - Click yes when you are instructed to to create a new account.

Step 3 - Select Email.  Click Next

Step 4 - Enter your name, [...]]]></description>
			<content:encoded><![CDATA[<p>Follow these instructions to set up your Mymail account in the Opera Mail Client.</p>
<p><strong>Step 1 - </strong>Launch Opera.  Click Tools in the menu bar and select Mail and Chat accounts</p>
<p><img class="aligncenter size-full wp-image-738" title="opera1-crop" src="http://support.mymail.com/wp-content/uploads/2009/01/opera1-crop.jpg" alt="opera1-crop" width="700" height="409" /></p>
<p><strong>Step 2 - </strong>Click yes when you are instructed to to create a new account.</p>
<p><img class="aligncenter size-full wp-image-739" title="opera2" src="http://support.mymail.com/wp-content/uploads/2009/01/opera2.jpg" alt="opera2" width="700" height="410" /></p>
<p><strong>Step 3 - </strong>Select Email.  Click Next</p>
<p><img class="aligncenter size-full wp-image-740" title="opera4" src="http://support.mymail.com/wp-content/uploads/2009/01/opera4.jpg" alt="opera4" width="700" height="409" /></p>
<p><strong>Step 4 - </strong>Enter your name, your email address and the organization you want to add this account to.  Click Next</p>
<p><img class="aligncenter size-full wp-image-741" title="opera41" src="http://support.mymail.com/wp-content/uploads/2009/01/opera41.jpg" alt="opera41" width="700" height="409" /></p>
<p><strong>Step 5 - </strong>Enter your full MyMail address as the Login name.  Enter your password, ensure that Regular email (POP) is selected and click Next.</p>
<p><img class="aligncenter size-full wp-image-742" title="opera5" src="http://support.mymail.com/wp-content/uploads/2009/01/opera5.jpg" alt="opera5" width="700" height="409" /></p>
<p><strong>Step 6 - </strong>Enter mail.mymail.net in the Incoming server field. Check the boxes beside both Use secureconnection (TLS) fields. Enter mail.mymail.net in the ougoing server field and click Finish.</p>
<p><img class="aligncenter size-full wp-image-743" title="opera6" src="http://support.mymail.com/wp-content/uploads/2009/01/opera6.jpg" alt="opera6" width="700" height="409" /></p>
<p><strong>Step 7 - </strong>Since you are returned to the mail screen click Tools and select Mail and Chat Accounts again.</p>
<p><img class="aligncenter size-full wp-image-744" title="opera8" src="http://support.mymail.com/wp-content/uploads/2009/01/opera8.jpg" alt="opera8" width="700" height="410" /></p>
<p><strong>Step 8 - </strong>Select your MyMail account and click Edit in the Manage Accounts box.</p>
<p><img class="aligncenter size-full wp-image-745" title="opera9" src="http://support.mymail.com/wp-content/uploads/2009/01/opera9.jpg" alt="opera9" width="700" height="410" /></p>
<p><strong>Step 9 - </strong>Select the Servers tab in the Account Properties box.</p>
<p><img class="aligncenter size-full wp-image-747" title="opera10" src="http://support.mymail.com/wp-content/uploads/2009/01/opera10.jpg" alt="opera10" width="700" height="408" /></p>
<p><strong>Step 10 - </strong>Change the port numbers - The incoming port should be changed from 110 to 995.  The outgoing port should be changed from 25 to 465.  Click OK and Close.</p>
<p><img class="aligncenter size-full wp-image-746" title="opera11" src="http://support.mymail.com/wp-content/uploads/2009/01/opera11.jpg" alt="opera11" width="700" height="410" /></p>
<p><strong>Your MyMail account is now set up in Opera&#8217; email client.</strong></p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=737</wfw:commentRss>
		</item>
		<item>
		<title>Iphone Mail Setup</title>
		<link>http://support.mymail.com/?p=721</link>
		<comments>http://support.mymail.com/?p=721#comments</comments>
		<pubDate>Wed, 21 Jan 2009 11:49:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<category><![CDATA[Mail Client]]></category>

		<category><![CDATA[Mobile]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=721</guid>
		<description><![CDATA[If you sync your phone to your computer and have your Mymail setup on your Computer then Itunes will automatically set up your mail on the Iphone.  If that is not the case for you then follow these instructions to setup your MyMail account on your Iphone.
Step 1 - On your Iphone tap Settings. You [...]]]></description>
			<content:encoded><![CDATA[<p>If you sync your phone to your computer and have your Mymail setup on your Computer then Itunes will automatically set up your mail on the Iphone.  If that is not the case for you then follow these instructions to setup your MyMail account on your Iphone.</p>
<p><strong>Step 1 - </strong>On your Iphone tap Settings. You may have to scroll across  to get to Settings.</p>
<p><img class="aligncenter size-full wp-image-723" title="12" src="http://support.mymail.com/wp-content/uploads/2009/01/12.jpg" alt="12" width="322" height="482" /><strong></strong></p>
<p><strong>Step 2 - </strong>Tap Mail, Contacts, Calendars</p>
<p><img class="aligncenter size-full wp-image-724" title="21" src="http://support.mymail.com/wp-content/uploads/2009/01/21.jpg" alt="21" width="322" height="482" /></p>
<p><strong>Step 3 - </strong>Tap Add Account&#8230;</p>
<p><img class="aligncenter size-full wp-image-725" title="31" src="http://support.mymail.com/wp-content/uploads/2009/01/31.jpg" alt="31" width="322" height="482" /></p>
<p><strong>Step 4 - </strong>Tap Other in the list of account types.</p>
<p><img class="aligncenter size-full wp-image-726" title="4" src="http://support.mymail.com/wp-content/uploads/2009/01/4.jpg" alt="4" width="322" height="482" /></p>
<p><strong>Step 5 - </strong>Choose POP, enter your name in the Name field, enter your Mymail address in the Address field, Enter mymail or your address in the Description field then scroll down.</p>
<p><img class="aligncenter size-full wp-image-727" title="51" src="http://support.mymail.com/wp-content/uploads/2009/01/51.jpg" alt="51" width="322" height="482" /></p>
<p><strong>Step 6 - </strong>Under Incoming mail server enter mail.mymail.net in the Host name field, Enter your MyMail address in the User Name field, enter your password in the Password field.  Scroll down to the outgoing mail server.</p>
<p><img class="aligncenter size-full wp-image-728" title="61" src="http://support.mymail.com/wp-content/uploads/2009/01/61.jpg" alt="61" width="322" height="482" /></p>
<p><strong>Step 7 - </strong>Under Outgoing Mail Server in enter mail.mymail.net in the Host Name field, enter your Mymail address in the User Name field, enter your password in the Password field.</p>
<p><img class="aligncenter size-full wp-image-729" title="71" src="http://support.mymail.com/wp-content/uploads/2009/01/71.jpg" alt="71" width="322" height="482" /></p>
<p><strong>Step 8 - </strong>Scroll down and tap Advanced</p>
<p><img class="aligncenter size-full wp-image-731" title="91" src="http://support.mymail.com/wp-content/uploads/2009/01/91.jpg" alt="91" width="322" height="482" /></p>
<p><strong>Step 9 - </strong>On the advanced screen Turn on the Use SSL field,Select Password as the type of Authentication and make sure the Server port says 995.  When this is completed clion the Back arrow to go to your email account.</p>
<p><img class="aligncenter size-full wp-image-732" title="101" src="http://support.mymail.com/wp-content/uploads/2009/01/101.jpg" alt="101" width="322" height="482" /></p>
<p><strong>Step 10 - </strong>Scroll up and turn the account On.</p>
<p><img class="aligncenter size-full wp-image-730" title="81" src="http://support.mymail.com/wp-content/uploads/2009/01/81.jpg" alt="81" width="322" height="482" /></p>
<p><strong>Step 11 - </strong>Now go check your mail.  It will look like this as it begins to download messages</p>
<p><img class="aligncenter size-full wp-image-733" title="111" src="http://support.mymail.com/wp-content/uploads/2009/01/111.jpg" alt="111" width="322" height="482" /></p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=721</wfw:commentRss>
		</item>
		<item>
		<title>How do I use Tags?</title>
		<link>http://support.mymail.com/?p=712</link>
		<comments>http://support.mymail.com/?p=712#comments</comments>
		<pubDate>Thu, 15 Jan 2009 20:12:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<category><![CDATA[Billing]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=712</guid>
		<description><![CDATA[Tags and stars are functions of MyMail&#8217;s web mail that can help you in labeling, sorting and searching your messages.  Stars appear next to the senders email address and are given their own designated column.  If you would want to &#8220;star&#8221; an important message just click the uncolored star in the message line [...]]]></description>
			<content:encoded><![CDATA[<p>Tags and stars are functions of MyMail&#8217;s web mail that can help you in labeling, sorting and searching your messages.  Stars appear next to the senders email address and are given their own designated column.  If you would want to &#8220;star&#8221; an important message just click the uncolored star in the message line when viewing your message list.  Click the Star at the top of the message list to sort your starred messages apart from unstarred messages. - Click here to see more information on sorting messages</p>
<p><img class="aligncenter size-full wp-image-714" title="stars" src="http://support.mymail.com/wp-content/uploads/2009/01/stars.jpg" alt="stars" width="700" height="348" /></p>
<p><strong>Tags - </strong>Tags offer another way to keep track of specific messages.  A tag adds a colored tag next to the subject line of the message indicating which tag was added.  You create and manage your tags.  One example of a tag could be having a tag for a specific person, group of people or email subject.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=712</wfw:commentRss>
		</item>
		<item>
		<title>Set Up Message Delivery Rules</title>
		<link>http://support.mymail.com/?p=671</link>
		<comments>http://support.mymail.com/?p=671#comments</comments>
		<pubDate>Thu, 15 Jan 2009 18:57:28 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Articles]]></category>

		<category><![CDATA[Billing]]></category>

		<category><![CDATA[WebMail]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=671</guid>
		<description><![CDATA[In MyMail&#8217;s webmail you can set up 10 rules that govern the processing of messages when they enter the Inbox.  Follow this guide to help setup remove those rules.
Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password [...]]]></description>
			<content:encoded><![CDATA[<p>In MyMail&#8217;s webmail you can set up 10 rules that govern the processing of messages when they enter the Inbox.  Follow this guide to help setup remove those rules.</p>
<p><strong>Step 1 - </strong>Log in to your email account.  The login is found in the top right corner of <a href="http://www.mymail.com/" target="_blank">www.mymail.com</a>.  Enter your entire email address and password then click WEBMAIL LOGIN.</p>
<p><img class="aligncenter size-full wp-image-674" title="login13" src="http://support.mymail.com/wp-content/uploads/2009/01/login13.jpg" alt="login13" width="700" height="352" /></p>
<p><strong>Step 2 - </strong>Click on settings in the top right hand corner.</p>
<p><img class="aligncenter size-full wp-image-678" title="filters1" src="http://support.mymail.com/wp-content/uploads/2009/01/filters1.jpg" alt="filters1" width="700" height="348" /></p>
<p><strong>Step 3 - </strong>Click on Message rules in the center of the screen.</p>
<p><img class="aligncenter size-full wp-image-680" title="filters2" src="http://support.mymail.com/wp-content/uploads/2009/01/filters2.jpg" alt="filters2" width="700" height="348" /></p>
<p><strong>Step 4 - </strong>Select your choices for the rule.  A - Check the Enabled box.  B - Then select the Parameters you want for the rule such as who its from or to, the email address or domain, and where to deliver the message to.</p>
<p><img class="aligncenter size-full wp-image-682" title="filters5" src="http://support.mymail.com/wp-content/uploads/2009/01/filters5.jpg" alt="filters5" width="702" height="353" /></p>
<p><strong>Step 5 - </strong>Scroll to the bottom of the screen and Click OK.<img class="aligncenter size-full wp-image-683" title="filters4" src="http://support.mymail.com/wp-content/uploads/2009/01/filters4.jpg" alt="filters4" width="700" height="352" /></p>
<p><strong>Your rule has now been saved and wil be processed on any messages coming in to the Inbox.</strong> You can create up to 10 rules.  The rules will remain in effect until you return to the Message rules screen and uncheck the enabled box.  Rules will be processed in the order shown with Rule 1 going first.  If a rule conflicts  with another rule the highest priority rule will take precedence.  Change the priority by using the Move Up and Move Down buttons on the right hand side.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=671</wfw:commentRss>
		</item>
		<item>
		<title>Setting up Outlook Mobile</title>
		<link>http://support.mymail.com/?p=594</link>
		<comments>http://support.mymail.com/?p=594#comments</comments>
		<pubDate>Mon, 12 Jan 2009 16:55:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Mail Client]]></category>

		<category><![CDATA[Mobile]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=594</guid>
		<description><![CDATA[Follow these instructions to setup your MyMail account in Outlook on your Windows based Mobile or Smartphone.  Using email on your phone may require a data plan.  While there is no mobile fee from MyMail, extra charges may be incurred with your cell carrier.
Step 1 - Launch Outlook on your phone.
Step 2 - Select the [...]]]></description>
			<content:encoded><![CDATA[<p>Follow these instructions to setup your MyMail account in Outlook on your Windows based Mobile or Smartphone.  Using email on your phone may require a data plan.  While there is no mobile fee from MyMail, extra charges may be incurred with your cell carrier.</p>
<p><strong>Step 1 - </strong>Launch Outlook on your phone.</p>
<p><strong>Step 2 - </strong>Select the option to Setup a new account.</p>
<p><img class="aligncenter size-full wp-image-595" title="1" src="http://support.mymail.com/wp-content/uploads/2009/01/1.jpg" alt="1" width="322" height="322" /></p>
<p><strong>Step 3 -</strong>Enter your MyMail address in the E-mail address field</p>
<p><strong>Step 4 - </strong>Enter your password.</p>
<p><strong>Step 5 - </strong>Click Next</p>
<p><strong><img class="aligncenter size-full wp-image-596" title="2" src="http://support.mymail.com/wp-content/uploads/2009/01/2.jpg" alt="2" width="322" height="322" /></strong></p>
<p><strong>Step 6 -</strong>Uncheck the box next to Try to get e-mail settings automatically from the internet.</p>
<p><strong>Step 7 - </strong>Click Next</p>
<p><strong><img class="aligncenter size-full wp-image-597" title="3" src="http://support.mymail.com/wp-content/uploads/2009/01/3.jpg" alt="3" width="322" height="322" /><br />
</strong></p>
<p><strong>Step 8 - </strong>Select Internet Mail as Your Email Provider:</p>
<p><strong>Step 9 - </strong>Click Next</p>
<p><img class="aligncenter size-full wp-image-598" title="4b" src="http://support.mymail.com/wp-content/uploads/2009/01/4b.jpg" alt="4b" width="322" height="322" /></p>
<p><strong>Step 10 -</strong>Enter your name in the &#8220;Your Name:&#8221; field</p>
<p><strong>Step 11- </strong>Enter the account name - either the domain or email address is usually best.</p>
<p><strong>Step 12 - </strong>Click Next</p>
<p><strong><img class="aligncenter size-full wp-image-599" title="5" src="http://support.mymail.com/wp-content/uploads/2009/01/5.jpg" alt="5" width="322" height="322" /></strong></p>
<p><strong>Step 13 -</strong>Type mail.mymail.net in the Incoming mail server field</p>
<p><strong>Step 14 - </strong>Make sure that POP3 is selected in the Account type field</p>
<p><strong>Step 15 - </strong>Click Next</p>
<p><strong><img class="aligncenter size-full wp-image-600" title="6" src="http://support.mymail.com/wp-content/uploads/2009/01/6.jpg" alt="6" width="322" height="322" /></strong></p>
<p><strong>Step 16 - </strong>Make sure your <span style="text-decoration: underline;"><strong>entire</strong></span> email address is entered in to the User name field.</p>
<p><strong>Step 17 - </strong>Your password is entered automatically if you choose to save your password.</p>
<p><strong>Step 18 - </strong>Click Next</p>
<p><strong><img class="aligncenter size-full wp-image-602" title="7" src="http://support.mymail.com/wp-content/uploads/2009/01/7.jpg" alt="7" width="322" height="322" /></strong></p>
<p><strong>Step 19 -</strong>Enter mail.mymail.net in the Outgoing (SMTP) mail server</p>
<p><strong>Step 20 - </strong>Check the box next to Outgoing server requires authentication</p>
<p><strong>Step 21 - </strong>Check the box next to Use the same user name and password for sending email</p>
<p><strong>Step 22 - </strong>Click on the Advanced Server Settings link</p>
<p><strong><img class="aligncenter size-full wp-image-604" title="8" src="http://support.mymail.com/wp-content/uploads/2009/01/8.jpg" alt="8" width="322" height="322" /></strong></p>
<p><strong>Step 23 -</strong> Check both of the boxes requiring SSL connections</p>
<p><strong>Step 24 - </strong>Click Done</p>
<p><strong><img class="aligncenter size-full wp-image-605" title="9" src="http://support.mymail.com/wp-content/uploads/2009/01/9.jpg" alt="9" width="322" height="322" /></strong></p>
<p><strong>Step 25 -</strong>You are returned to the previous screen.  Click Next.</p>
<p><img class="aligncenter size-full wp-image-607" title="10" src="http://support.mymail.com/wp-content/uploads/2009/01/10.jpg" alt="10" width="322" height="322" /><strong>step 26 -</strong>Set up your options for delivery and deletion on this and the advanced setup screens.  When you are finished Click Next</p>
<p><strong><img class="aligncenter size-full wp-image-608" title="11" src="http://support.mymail.com/wp-content/uploads/2009/01/11.jpg" alt="11" width="322" height="322" />Step 27 - </strong>Your email is setup and will begin downloading when your mobile connects to the internet.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=594</wfw:commentRss>
		</item>
		<item>
		<title>Upgrading from a Free Secure Inbox</title>
		<link>http://support.mymail.com/?p=556</link>
		<comments>http://support.mymail.com/?p=556#comments</comments>
		<pubDate>Thu, 08 Jan 2009 22:13:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Billing]]></category>

		<category><![CDATA[SendSecure]]></category>

		<category><![CDATA[WebMail]]></category>

		<guid isPermaLink="false">http://support.mymail.com/?p=556</guid>
		<description><![CDATA[Follow these instructions in order to upgrade from a free Secure Inbox to a full fledged MyMail Secure email account.
Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - Click

Step 3 - [...]]]></description>
			<content:encoded><![CDATA[<p>Follow these instructions in order to upgrade from a free Secure Inbox to a full fledged MyMail Secure email account.</p>
<p><strong>Step 1 - </strong>Log in to your email account.  The login is found in the top right corner of <a href="http://www.mymail.com" target="_blank">www.mymail.com</a>.  Enter your entire email address and password then click WEBMAIL LOGIN.</p>
<p><img class="aligncenter size-full wp-image-797" title="login17002" src="http://support.mymail.com/wp-content/uploads/2009/01/login17002.jpg" alt="login17002" width="700" height="379" /></p>
<p><strong>Step 2 - </strong>Click</p>
<p><img class="aligncenter size-full wp-image-798" title="click-upgrade" src="http://support.mymail.com/wp-content/uploads/2009/01/click-upgrade.jpg" alt="click-upgrade" width="700" height="379" /></p>
<p><strong>Step 3 - </strong>Select the Monthly or Annual plan and enter in the correct credit card information.  None of your information is kept by MyMail.  It is used for credit card processing only.  Click Next.</p>
<p><img class="aligncenter size-full wp-image-799" title="clicked-upgrade" src="http://support.mymail.com/wp-content/uploads/2009/01/clicked-upgrade.jpg" alt="clicked-upgrade" width="700" height="348" /></p>
<p>Your Secure Inbox is now upgraded to a MyMail Secure Email Account.  The Home Screen of your MyMail Secure Email Account will be displayed.</p>
<p><img class="aligncenter size-full wp-image-800" title="home2" src="http://support.mymail.com/wp-content/uploads/2009/01/home2.jpg" alt="home2" width="700" height="379" /></p>
<p>The link to Upgrade Your Account will not be in the menu upon your next login.</p>
]]></content:encoded>
			<wfw:commentRss>http://support.mymail.com/?feed=rss2&amp;p=556</wfw:commentRss>
		</item>
	</channel>
</rss>
