MyMail Support Center

Follow these instructions to set up your Mymail account in the Opera Mail Client.

Step 1 - Launch Opera.  Click Tools in the menu bar and select Mail and Chat accounts

Step 2 - Click yes when you are instructed to to create a new account.

Step 3 - Select Email.  Click Next

Step 4 - Enter your name, your email address and the organization you want to add this account to.  Click Next

Step 5 - Enter your full MyMail address as the Login name.  Enter your password, ensure that Regular email (POP) is selected and click Next.

Step 6 - Enter mail.mymail.net in the Incoming server field. Check the boxes beside both Use secureconnection (TLS) fields. Enter mail.mymail.net in the ougoing server field and click Finish.

Step 7 - Since you are returned to the mail screen click Tools and select Mail and Chat Accounts again.

Step 8 - Select your MyMail account and click Edit in the Manage Accounts box.

Step 9 - Select the Servers tab in the Account Properties box.

Step 10 - Change the port numbers - The incoming port should be changed from 110 to 995.  The outgoing port should be changed from 25 to 465.  Click OK and Close.

Your MyMail account is now set up in Opera’ email client.

If you sync your phone to your computer and have your Mymail setup on your Computer then Itunes will automatically set up your mail on the Iphone.  If that is not the case for you then follow these instructions to setup your MyMail account on your Iphone.

Step 1 - On your Iphone tap Settings. You may have to scroll across  to get to Settings.

Step 2 - Tap Mail, Contacts, Calendars

Step 3 - Tap Add Account…

Step 4 - Tap Other in the list of account types.

Step 5 - Choose POP, enter your name in the Name field, enter your Mymail address in the Address field, Enter mymail or your address in the Description field then scroll down.

Step 6 - Under Incoming mail server enter mail.mymail.net in the Host name field, Enter your MyMail address in the User Name field, enter your password in the Password field.  Scroll down to the outgoing mail server.

Step 7 - Under Outgoing Mail Server in enter mail.mymail.net in the Host Name field, enter your Mymail address in the User Name field, enter your password in the Password field.

Step 8 - Scroll down and tap Advanced

Step 9 - On the advanced screen Turn on the Use SSL field,Select Password as the type of Authentication and make sure the Server port says 995.  When this is completed clion the Back arrow to go to your email account.

Step 10 - Scroll up and turn the account On.

Step 11 - Now go check your mail.  It will look like this as it begins to download messages

Tags and stars are functions of MyMail’s web mail that can help you in labeling, sorting and searching your messages. Stars appear next to the senders email address and are given their own designated column. If you would want to “star” an important message just click the uncolored star in the message line when viewing your message list. Click the Star at the top of the message list to sort your starred messages apart from unstarred messages. - Click here to see more information on sorting messages

Tags - Tags offer another way to keep track of specific messages.  A tag adds a colored tag next to the subject line of the message indicating which tag was added.  You create and manage your tags.  One example of a tag could be having a tag for a specific person, group of people or email subject.

In MyMail’s webmail you can set up 10 rules that govern the processing of messages when they enter the Inbox.  Follow this guide to help setup remove those rules.

Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - Click on settings in the top right hand corner.

Step 3 - Click on Message rules in the center of the screen.

Step 4 - Select your choices for the rule.  A - Check the Enabled box.  B - Then select the Parameters you want for the rule such as who its from or to, the email address or domain, and where to deliver the message to.

Step 5 - Scroll to the bottom of the screen and Click OK.

Your rule has now been saved and wil be processed on any messages coming in to the Inbox. You can create up to 10 rules.  The rules will remain in effect until you return to the Message rules screen and uncheck the enabled box.  Rules will be processed in the order shown with Rule 1 going first.  If a rule conflicts  with another rule the highest priority rule will take precedence.  Change the priority by using the Move Up and Move Down buttons on the right hand side.

Follow these instructions to setup your MyMail account in Outlook on your Windows based Mobile or Smartphone.  Using email on your phone may require a data plan.  While there is no mobile fee from MyMail, extra charges may be incurred with your cell carrier.

Step 1 - Launch Outlook on your phone.

Step 2 - Select the option to Setup a new account.

Step 3 -Enter your MyMail address in the E-mail address field

Step 4 - Enter your password.

Step 5 - Click Next

Step 6 -Uncheck the box next to Try to get e-mail settings automatically from the internet.

Step 7 - Click Next

Step 8 - Select Internet Mail as Your Email Provider:

Step 9 - Click Next

Step 10 -Enter your name in the “Your Name:” field

Step 11- Enter the account name - either the domain or email address is usually best.

Step 12 - Click Next

Step 13 -Type mail.mymail.net in the Incoming mail server field

Step 14 - Make sure that POP3 is selected in the Account type field

Step 15 - Click Next

Step 16 - Make sure your entire email address is entered in to the User name field.

Step 17 - Your password is entered automatically if you choose to save your password.

Step 18 - Click Next

Step 19 -Enter mail.mymail.net in the Outgoing (SMTP) mail server

Step 20 - Check the box next to Outgoing server requires authentication

Step 21 - Check the box next to Use the same user name and password for sending email

Step 22 - Click on the Advanced Server Settings link

Step 23 - Check both of the boxes requiring SSL connections

Step 24 - Click Done

Step 25 -You are returned to the previous screen.  Click Next.

step 26 -Set up your options for delivery and deletion on this and the advanced setup screens.  When you are finished Click Next

Step 27 - Your email is setup and will begin downloading when your mobile connects to the internet.

Follow these instructions in order to upgrade from a free Secure Inbox to a full fledged MyMail Secure email account.

Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - Click

Step 3 - Select the Monthly or Annual plan and enter in the correct credit card information.  None of your information is kept by MyMail.  It is used for credit card processing only.  Click Next.

Your Secure Inbox is now upgraded to a MyMail Secure Email Account.  The Home Screen of your MyMail Secure Email Account will be displayed.

The link to Upgrade Your Account will not be in the menu upon your next login.

To turn Send Secure OFF follow these instruction

Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - Click Settings which is found in the top right hand corner of the screen

Step 3 - Click on Preferences in the left column.

Step 4 - Click on the button that says On in the “Send Secure Basic is” field.

Send Secure is now disabled.

To turn Send Secure ON follow these instruction

Step 1 - Log in to your email account.  The login is found in the top right corner of www.mymail.com.  Enter your entire email address and password then click WEBMAIL LOGIN.

Step 2 - Click Settings which is found in the top right hand corner of the screen

Step 3 - Click on Preferences in the left column.

Step 4 - Click on the button that says Off in the “Send Secure Basic is” field.

Send Secure is now enabled.

Send Secure is the feature MyMail provides to ensure message security.

One of the largest privacy risks with email is the fact that nearly all email providers have access to read your messages while they are stored on their servers.

When Send Secure is turned on, your messages that are sent to non-MyMail email addresses are kept protected. When a message is sent to a non-MyMail recipient a secure inbox is created for the recipient using their email username as the basis. Your message is securely stored in this New Inbox.

Your recipient receives a message like this ->

Once the recipient clicks on the activate your account link they are required to create a password

After selecting the password and clicking Go the recipient will be logged in to their secure Inbox.

A recipient can upgrade their secure inbox to a full MyMail account at any time they wish.  Click here to find out more.

A recipient will continue to recieve all messages sent using Send Secure to their email address in the same secure inbox.  The message even looks the same.

When they click on the Activate Account link after establishing the password for their secure Inbox then the login page is displayed instead of the password screen.  the login screen is diplayed here

Click here to see more Send Secure Settings.

You may have noticed a change in the delivery of your messages recently.

Your messages are now completely secure from end to end.  As a result of many requests and hours of engineering we now provide complete security from Sender to Recipient – even if the recipient is not registered as a MyMail user. More information on how it works can be found at the following links -

How Send Secure Works

Turn Send Secure On

Turn Send Secure Off