MyDocuments is your personal online briefcase which you can use to manage files that can be accessed anywhere you can access your MyMail account. This Article will demonstrate how to save attachments to MyDocuments. See Adding a Folder, Adding an Attachment or Uploading to MyDocuments for more information.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - Click on the message title to open the message. There is an attachment indicator to the right of the message title.
Step 3 - When you are in the message move your mouse over the attachment link in the header of the email. Click on the Save to My Document link.
Step 4 - A) Select the Folder you want the attachment to be saved in.
B) Add any comment or description to the attachment.
C) Click Save File.
Step 5 - The system confirms with the File successfully saved button. Click OK.
Step 6 - You can view your file by opening the the folder and viewing your attachment saved.
This article will demonstrate how to move messages to different folders.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - Click Settings in the top right corner.
Step 3 - Click Message Rules in the center of the screen
Step 4 - Check the Enabled Box next to the rule you want to create.
Step 5 - Create the IF statement using the two drop down boxes and the text box.
Step 6 - Create the THEN statement using the Then Deliver to drop box.
Step 7 - Repeat Steps 4 through 6 for all the rules you would like to create. Rules are processed in the order shown on the screen. You can change the order of processing by using the Move Up and Move Down buttons next to each rule on the right side of the screen.
Step 8 - Click OK when all rules are created and organized.
Your Rules are now created and enabled for your WebMail Management.
Note: There are only 10 Rules available to use in WebMail. Please click here to learn how to Create Folders.
This article will demonstrate how to move messages to different folders.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - While in the message list check the boxes of the message(s) you want to move to a different folder.
Step 3 - Click the More actions drop box above the message list and select the folder that you want the message(s) to be moved to.
Step 4 - You can confirm the message(s) moved by noting that they are no longer in the same message list. If you select the folder which you moved message(s) to you will see the message(s) in that folder.
Note: Click here to learn about filters which can automatically move your messages for you or here to learn how to Create New Folders.
These are images and an explanation of what happens with a NetSafe Challenge.
When a message is sent to a MyMail user who has enabled their Netsafe there are a couple of things that can happen.
1. If the sender is whitelisted or in the whitelisted contacts then the message will automatically go to the recipient’s inbox.
Or 2. The message is captured in the recipient’s NetSafe folder and a message is autogenerated back to the original sender. That message looks like this -
The Sender can then click the link to get out of the NetSafe folder by responding to this challenge -
By Entering the characters found in the box and clicking GO the sender proves they are a real person and not a spambot autosending messages
Once the Characters are confirmed then a confirmation screen is displayed ->
