Account and Billing
How do I use Tags?
Tags and stars are functions of MyMail’s web mail that can help you in labeling, sorting and searching your messages. Stars appear next to the senders email address and are given their own designated column. If you would want to “star” an important message just click the uncolored star in the message line [...]
Set Up Message Delivery Rules
In MyMail’s webmail you can set up 10 rules that govern the processing of messages when they enter the Inbox. Follow this guide to help setup remove those rules.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password [...]
Upgrading from a Free Secure Inbox
Follow these instructions in order to upgrade from a free Secure Inbox to a full fledged MyMail Secure email account.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - Click
Step 3 - [...]
Turn SendSecure Off
To turn Send Secure OFF follow these instruction
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - Click Settings which is found in the top right hand corner of the screen
Step 3 [...]
Turn SendSecure On
To turn Send Secure ON follow these instruction
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - Click Settings which is found in the top right hand corner of the screen
Step 3 [...]
How do I cancel my account?
If you do not renew your account before your plan’s expiration date, the account will be cancelled until such time as a renewal payment is made. If the account is not renewed with 14 days after the expiration date, the account will be deactivated. After an account has been deactivated for one year, it will [...]
How do I renew/extend my subscription(s)?
MyMail subscriptions are not automatically renewed. Thirty days prior to your plan’s expiration date, you will start receiving e-mail renewal notifications. You must login to your MyMail account, go to Options and select “Plan - Upgrade/Renew your account plan” provide your current credit card information for renewal processing. MyMail does not save or store your [...]
Can I change my username?
The only way MyMail users can change their usernames is to register for another MyMail address. Users should choose unique usernames that they will remember. PLEASE NOTE, IF YOU FORGET OR LOSE YOUR USERNAME, YOU WILL NOT BE ABLE TO RETRIEVE YOUR E-MAIL OR FILES STORED ON MyMail SERVERS.
Can I change my password?
The only way MyMail users can change their password is to sign in to your existing account using the MyMail webmail interface (https://mymail.mymail.net). Then under Options>Password you may change your password. MyMail recommends you change your password frequently (at least every 90 days). PLEASE NOTE, IF YOU FORGET OR LOSE YOUR PASSWORD, YOU WILL NOT [...]
How do I create a folder for messages?
This article will demonstrate how to create folders for message storage and sorting.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email address and password then click WEBMAIL LOGIN.
Step 2 - Click the Add Folder link at the bottom of the [...]
How do I attach a file from MyDocuments?
There are two ways to add an attachment to your email. One is adding a file from your MyDocuments. This is the method we will cover in this article. If you would like to add an attachment from your computer then click here - Attach from Computer.
Step 1 - Log in to your email account. [...]
How do I add an attachment to my email?
There are two ways to add an attachment to your email. One is adding a file from you computer. This is the method we will cover in this article. If you would like to add an attachment from your MyDocuments folder click here - Attach from MyDocuments.
Step 1 - Log in to your email account. [...]
How do I create a folder in MyDocuments?
The MyDocuments folder allows to manage files you store online in your Mymail account. They can be organized into folders. This Article will demonstrate how to create a folder. Click here to learn how to Upload a File.
Step 1 - Log in to your email account. The login is found in the top right corner [...]
How do I upload a file to MyDocuments from my computer?
MyDocuments is your personal online briefcase which you can use to manage files that can be accessed anywhere you can access your MyMail account. This Article will demonstrate how to upload files to MyDocuments. See Adding a Folder, Adding an Attachment or Saving to MyDocuments for more information.
Step 1 - Log in to your email [...]
How do I whitelist an email address?
The WhiteList contains all the addresses that when they send you an email the email will be automatically delivered to your inbox and will bypass the NetSafe Quarantine. Add addresses to this list of trusted people you have regular ecommunication with. Your Contact list can be automatically whitelisted and not need to be added. [...]
How do I blacklist an address?
Blacklisting an email address prevents email from that address from reaching your account at all. Only blacklist an address you are sure you do not want to receive any email from again.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter your entire email [...]
How do I add a contact?
There are several ways to add a contact to your Mymail. In this article only the basic method will be shown. Look for other ways to import and add contacts from message in the future.
Step 1 - Log in to your email account. The login is found in the top right corner of www.mymail.com. Enter [...]